Little Progress in MYC4’s Recovery Attempts

As reported in the past MYC4.com has serious operational problems making it an investment with negative ROI for the vast majority of lenders. MYC4 has taken measures to recover as much of the outstanding loan amounts as possible, but progress is very slow.

This is a quick update on the situation

Kenya / Provider Ebony:
The receivership has been in place for two months now, but has recovered only a small amount. The court case against Ebony Capital Ltd. is ongoing still awaiting a ruling. (see details)

Ivory Coast / Former providers Ivoire Credit and Notre Nation
The responsibility for collecting these loans has been turned over to TRIUM International in September 2009. In the 5 months since then TRIUM International collected 17,848 Euro. TRIUM has asked to be relieved of the contract as soon as possible (see details)

Senegal / Provider Birima
Repayments have been delayed. Birima cites technical problems and a bad economic situation in Senegal.

Uganda / Provider FED/CMC
FED seems to have the worst status. MYC4 reports that collections nearly stopped due to a lack of staff and  working capital. Borrowers are said towithhold repayments in speculation on a collapse of FED/CMC.
MYC4 has defined 10 action steps for March and April. (see details)

Continue reading

Lending Club Default Rates Higher than Initially Expected?

Back in January I received an email from a Lendingclub employee in reaction to this article, where I wrote:

“… Several .. p2p lending services show clear signs that default levels will (or have) surpassed the initially published percentages of defaults to be expected based on external data. … The one exception from the rule is Zopa UK, which successfully manages to keep defaults low…”.

The email questioned why Lending Club was not mentioned along Zopa for keeping defaults low and invited me to discuss this. On Jan. 21st I replied with the following (based on numbers which I compiled from Lendingclubstats.com – these will have changed slightly since then by now):

As sample let’s look at the loans Lending Club issued in Dec. 2007. Total loan amount is 1,322,850 US$.

The status of these is:
a) Current 823,800 (62,3%)
b) Fully Paid 168,150 (12,7%)
c) Late 82,500 (6,2%)
d) Defaulted 248,400 (18,8%)

These loans were approx. 2 years old (in January) and will run about 1 year more.

Is it a fair assumption that in Jan 2010 22% (or more) of the loans issued will have defaulted? I know I did not take the final step to split these numbers by credit grade, but if I would have done that, are you arguing that the default levels are low (or at least lower than the scoring predicted in Dec 2007)? If Dec. 2007 is for some reason a bad performing month, feel free to do the above with any other month from 2007 for the discussion and we continue with these numbers.

Though I was promised a detailed answer and I did follow-up several times, so far there has been no reply. I am not saying that Lending Club defaults are too high for lenders to make a profit. My points are:

  • Default levels at Lending Club are likely higher than initially expected
  • The published default rates on Lending Club and other p2p lending platforms are often averages in relation to all running loans (including recently funded ones). This figure is skewed, if the service is growing fast and lenders might misinterpret it. A better  evaluation is based on taking a sample of older loans (e.g. based on one month of origination)
  • ROIs for Lending Club lenders will be, once their investments mature, likely lower than the average shown at the moment at the Lending Club statistic page.

For Debate: Can Data from Social Networks be Used to Reduce Risks in P2P Lending?

P2P Lending is mostly anonymous and loans are unsecured. To make the risks of lending to a stranger acceptable for lenders, p2p lending services had to provide models for the lenders to judge the dimension of the risk of not getting paid back.

The initial estimation of the risk-level could not come from the platform itself as it had no track record and could not build a model that “calculated” the level of risk involved for the lender. The consistent consequence was that nearly all p2p lenders relied on established third party providers for credit history data and credit scores. Prosper for example showed Experian data on default levels to be expected depending on credit grade.

Over the time it became obvious that the actual default levels at Prosper were much higher than the expected default levels based on Experian data. We don’t actually need to argue here what led to this (be it financial development of the economy, be it that p2p lending attracted bad risks, be it a poor validation process), but the result was that since defaults were much higher than expected, lender ROIs were much lower than expected at the time of the investment.

And this is not Prosper specific. Several other p2p lending services show clear signs that default levels will (or have) surpassed the initially published percentages of defaults to be expected based on external data.

Boober failed due to default levels, on Smava levels are higher than the Schufa percentages fore-casted, same is likely for Auxmoney defaults which will be higher then Schufa and Arvato Infoscore data suggested. The one exception from the rule is Zopa UK, which successfully manages to keep defaults low, as CEO Giles Andrews rightly points out.

Continue reading

Smava Poland: Cooperation with Financial Consultants as Offline Sales Channel a Success

In October Smava Poland (Smava.pl) entered a cooperation with Euro Finanse, an independent vendor of financial products and services. Smava says the cooperation already yields very positive results. The first three weeks of cooperation brought a 50% growth in loan volume.

Euro Finanse was selected as partner due to it’s sales strength and presence not only in the large cities but with 450 financial consultants throughout the country, says CEO PrzemysÅ‚aw Moscicki.

Apart from sales activities the consultants can handle additional tasks like verifying identities of borrowers in person and validating income statements.

To my knowledge Smava.pl is the first p2p lending company to use an offline sales channel to sell the service.

Should P2P Lending Services Actively Offer Refinancing?

A p2p lending loan is one year into the 3 years loan term, the payments are current and the credit score of this borrower has improved a bit. Of the original amount of 10,000 US$ the remaining balance is 7,241 US$. Average interest rates on the p2p marketplace have dropped considerably since origination of that loan. Let’s also assume that from it’s data, the p2p lending service can gauge the probability and interest rate of a new loan with that credit score funding.

If the p2p lending service constantly monitors all running loans for their refinancing chances and then actively promotes a refinancing offer to those borrowers that have chances to lower their rates, there is a lot to gain:

  1. The borrower will be pleased that the p2p lending company offers a solution that could lower his rates
  2. The p2p lending company can earn origination fees again. This measure costs nearly nothing and therefore is much more cost-effective in generating revenue then market to attract new borrowers
  3. P2P lending services that are short on borrowers (surplus of lender demand) can generate new loans for lenders to bid on
  4. New lenders will find this loan attractive as the past performance record of this borrower shows that he pays on time.

The only disadvantaged party are lenders on the old loan. They lose the high interest rates for the remainder of the term.

Process

Continue reading

Prosper’s Legal Collection Test Result Fail Expectations

Prosper has published a review of the results of a legal collection test. In November 2007, Prosper had selected 74 loans with an outstanding principal balance of approx. 704,000 US$ to conduct a test for a legal collection strategy instead of including them in a debt sale (which at that time was the usual Prosper procedure for bad debt).

The cases were handed over to the law firm Hunt & Henriques.

Since then there was none or little official communication about the progress. Relying on other sources, P2P-Banking.com reported last year that several of lawsuits in these cases were lost.

The new blog post by Prosper describes in detail which steps were undertaken and what results the measures yielded. The only step that can be counted as somewhat successful was the pre-legal phase of letters threatening lawsuits which recovered about 40,000 US$ payments. 66 accounts then went into the legal process.

Surprisingly 16 cases (24%) had to be closed because the debtor moved out of state (3) or Prosper was unable to obtain service.
On a sidenote: Interested parties have raised the questions why Prosper did not apply to the court to allow service by publication, which seem to legal and often used in California as P2P-Banking.com was told. In this case, after other measures failed the plaintiff runs an classified ad in a newspaper. It does not matter if the defendant actually sees this newspaper ad.

The remaining 50 cases further dwindled when Prosper deducted cases with bankruptcies and lowered credit scores which it deemed not worthwhile. Continue reading